Hint:
Carl Rogers -Total Health Clinic
Julie Anne Garcia
Esterhazy
Cawley
Tylenol
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Hi, come and take a seat.
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Thank you.
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My name's Carl Rogers and I'm one of the doctors here at the Total Health Clinic.
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So I understand this is your first visit to the clinic?
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Yes, it is.
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OK, well I hope you'll be very happy with the service you receive here.
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So if it's alright with you I'll take a few details to help me give you the best possible service.
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Sure.
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So can I check first of all that we have the correct personal details for you?
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So your full name is Julie Anne Garcia?
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That's correct.
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Perfect. And can I have a contact phone number?
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It's 2194429785.
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OK, and then can I just check that we have the correct date of birth?
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October 10th, 1992.
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Oh, I actually have 1991,
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I'll just correct that now.
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Right, so that's all good.
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Now I just need a few more personal details…
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do you have an occupation, either full-time or part-time?
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Yes, I work full-time in Esterhazy's -
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you know, the restaurant chain.
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I started off as a waitress there a few years ago and I'm a manager now.
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Oh I know them, yeah, they're down on 114th Street, aren't they?
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That's right.
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Yeah, I've been there a few times.
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I just love their salads.
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That's good to hear.
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Right, so one more thing I need to know before we talk about why you're here, Julie,
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and that's the name of your insurance company.
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It's Cawley Life Insurance,
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that's C-A-W-L-E-Y.
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that's C-A-W-L-E-Y.
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Now Julie, let's look at how we can help you.
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So tell me a little about what brought you here today.
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Well, I've been getting a pain in my knee, the left one.
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Not very serious at first, but it's gotten worse,
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so I thought I ought to see someone about it.
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That's certainly the right decision.
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So how long have you been aware of this pain?
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Is it just a few days, or is it longer than that?
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Longer, it's been worse for the last couple of days,
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but it's three weeks since I first noticed it.
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It came on quite gradually though, so I kind of ignored it at first.
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And have you taken any medication yourself, or treated it in any way?
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Um.. yeah, I've been taking medication to deal with the pain... Tylenol
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and that works OK for a few hours.
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But I don't like to keep taking it.
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OK. And what about heat treatment?
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Have you tried applying heat at all?
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No, but I have been using ice on it for the last few days.
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And does that seem to help the pain at all?
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A little, yes.
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Now you look as if you're quite fit normally?
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I am, yes.
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So do you do any sport on a regular basis?
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Yes, I play a lot of tennis.
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I belong to a club so I go there a lot.
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I'm quite competitive so I enjoy that side of it as well as the exercise.
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But I haven't gone since this started.
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Sure, and do you do any other types of exercise?
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Yeah, I sometimes do a little swimming,
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but usually just when I'm on vacation.
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But normally I go running a few times a week, maybe three or four times.
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Hmm. So your legs are getting quite a pounding.
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But you haven't had any problems up to now?
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No, not with my legs.
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I did have an accident last year when I slipped and hurt my shoulder,
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but that's better now.
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Excellent.
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And do you have any allergies?
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No, none that I'm aware of.
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And do you take any medication on a regular basis?
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Well, I take vitamins but that's all.
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I'm generally very healthy.
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OK, well let's have a closer look and see what might be causing this problem.
